Refund policy
Refund policy
At Karmaayun, customer satisfaction is important to us. Please read the policy carefully before placing an order.
Return & Refund Policy
Returns or refunds will be accepted only under the following conditions:
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The product received is damaged
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The product received is incorrect
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The product received is expired
Any return or refund request must be raised within 48 hours of delivery along with clear photo or video proof.
Due to the nature of herbal and wellness products, opened, used, or partially consumed products are not eligible for return or refund.
Once your request is approved, the refund will be processed to the original payment method within 5–7 working days via Razorpay.
Cancellation Policy
Orders can be cancelled only before they are shipped.
Once the order has been dispatched, cancellation requests will not be accepted.
To request a cancellation, please contact us immediately.
Contact Information
For return, refund, or cancellation requests, please contact us using the details below:
Brand Name: Karmaayun
Email: support@karmaayun.in
Phone: +91-6351709544
